Overview

Laika Bill Manager (LBM) overview

Applies to LBM 2.x Updated 1 November 2026

Laika Bill Manager (LBM) is billing and client-management software for hosting companies, ISPs and other businesses that sell services on a schedule. You install it on your own server, so your clients, invoices and money stay with you.

What it does #

  • Billing: invoices, quotes, credit notes, payments, tax, promo codes, late fees and reminders.
  • Selling: an order form and shop for plans, add-ons, bundles and domains, with prices in more than one currency.
  • Setting services up: when an order is paid, LBM can create the account for you on a hosting panel, a router or a RADIUS server (see Servers and provisioning modules).
  • Clients: a client area where customers pay invoices, manage services and domains, and open support tickets.
  • Staff tools: roles and permissions, an activity log, reports, email and SMS templates, a REST API and webhooks.
  • Plugins: optional features you switch on only if you need them, such as live chat.

How it is built #

LBM is made of modules. The core (billing, clients, orders, support and so on) is always there. Payment gateways, server modules, registrars and mailers are separate folders: a module you do not use can be left out, and only that module goes.

The three places you will work in #

PlaceAddressWho uses it
The public siteyour address, such as https://billing.example.com/visitors and customers
The client areathe same address, once signed inyour clients
The admin/admin after your address (it can be renamed)you and your staff
Note

To confirm: the default admin address is /admin. It can be changed in the site's config/app.php with the admin key.

Where to go next #

  1. Check the server requirements.
  2. Get a licence key, a free trial works.
  3. Install LBM and set up the scheduler.
  4. Follow First sign-in and what to do next.

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